As customer expectations continue to rise, hotel television is no longer about offering just a few basic channels. Instead, it has evolved into a key component of a modern, immersive entertainment experience that works seamlessly alongside the WiFi network.
From channel reception to Smart TV broadcasting
, via interactive solutions such as Chromecast or the TV Portal, Wifirst handles every stage of the project with precision to ensure exceptional quality. Explore how Wifirst can help you deliver a superior TV experience!
Experience a tailored TV Solution designed to fit all infrastructures
Each hotel’s infrastructure is unique, which is why Wifirst’s TV solution is designed to adapt seamlessly to any type of network, whether IP (Internet Protocol) or coaxial (traditional cable). This flexibility enables hotels to optimise their existing systems without incurring major construction or unexpected expenses.
For IP-equipped hotels, Wifirst ensures fast and seamless integration of TV services, offering the ability to update and manage each TV remotely.
For hotels using coaxial networks, Wifirst enhances the experience with a suite of modern digital services delivered via WiFi while maintaining channel delivery through the existing coaxial cables. This approach allows for infrastructure upgrades without significant changes. With this adaptable solution, hotels gain a scalable and future-ready TV service.
Managing all the building blocks of a TV project: the key to success
1- Channel reception and distribution
The foundation of any TV project is ensuring reliable reception and efficient distribution of television signals. This begins with receiving channel signals via terrestrial or satellite aerials, followed by converting and redistributing them throughout the hotel. The goal is to guarantee seamless access to a variety of channels on every TV, whether in guest rooms or communal spaces.
Wifirst collaborates with expert aerialists to install the required equipment accurately and efficiently. Through its partnerships, Wifirst also provides cutting-edge head-end technology, which is vital for high-quality broadcasting. This integrated approach not only enhances signal reception but ensures a superior viewing experience for guests.
2- Smart TV integration
Smart TVs offer a modern, engaging in-room experience that goes beyond traditional channels. They provide access to apps, streaming platforms, and online services through an intuitive interface.
Wifirst works with leading B2B brands—Samsung, Philips, and LG—to deliver robust Smart TV solutions. This includes installing dedicated software like the TV Portal and offering reliable technical support to resolve any issues quickly.
FIND OUT MORE ABOUT IPTV IN THE HOTEL INDUSTRY
3- TV portal and connected services
The TV portal acts as a customised home screen, greeting guests when they power on their television. It offers convenient access to essential features such as a channel guide, hotel services, restaurant menus, and more, ensuring that information is always at their fingertips.
Thanks to connected services, they can also connect to their room's WiFi via QR code, consult the Room Directory or stream their own content using the integrated Chromecast. In this way, the television becomes an interactive information centre, providing a seamless experience and enhancing the hotel's services.
Ensure seamless service with proactive supervision and maintenance
Supervision and proactive maintenance are essential to the success of a TV project, as they guarantee a quality experience without interruption. In the event of a problem - such as a malfunctioning channel - the issue is detected proactively, enabling action to be taken even before the customer reports it. This not only enhances reliability but also reinforces a seamless experience for users.
By combining comprehensive management with proactive maintenance, a well-executed TV project becomes a vital tool for driving customer satisfaction and loyalty. The TV evolves into a central connection point, enriching the overall guest journey while strengthening the hotel's service offering.
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