As guest expectations continue to rise, in-room entertainment has evolved far beyond offering a handful of basic channels. Today, TV for hotels is a core part of the guest experience—one that must work seamlessly alongside high-speed internet. In the UK’s competitive hospitality market, providing a smart, fully connected entertainment experience is no longer a luxury—it’s essential.
At Wifirst, we specialise in delivering fully managed integrations that bring together Smart TV, IPTV, Chromecast, and robust WiFi as a Service (WaaS). Our end-to-end approach ensures that hoteliers can offer guests an immersive, modern experience while streamlining their own operations.
Every property is different. That’s why Wifirst designs TV solutions that adapt to any infrastructure, whether it’s built on traditional coaxial cabling or a modern IP network.
For hotels already equipped with IP, we offer fast deployment and remote management of all TV services, from app-based entertainment to real-time updates. For those using coaxial networks, we enhance existing systems by delivering digital services over WiFi, without the need for disruptive renovations. It’s a flexible, cost-effective approach that helps hotels future-proof their entertainment offering.
Wifirst doesn’t just install hardware—we manage the entire process, ensuring every element works together flawlessly.
We begin with reliable channel reception and distribution, using terrestrial or satellite aerials, expert installation, and advanced head-end equipment to deliver crystal-clear TV to every room and communal space. From there, we integrate Smart TVs from trusted brands like Samsung, LG, and Philips, configured with our bespoke TV Portal and supported by dedicated technical teams.
FIND OUT MORE ABOUT IPTV IN THE HOTEL INDUSTRY
That portal acts as the digital welcome mat—offering guests everything from a channel guide and hotel directory to QR code WiFi login and restaurant menus. With built-in Chromecast and the Room Area Network, guests can stream their own content seamlessly, just like they would at home.
Across Europe, forward-thinking hospitality groups are already working with Wifirst to deliver exceptional entertainment experiences.
The Ascott Limited, for instance, partnered with Wifirst to roll out enhanced TV and connectivity services across its Citadines properties. With integrated Chromecast and IPTV, guests can enjoy high-performance streaming alongside seamless WiFi access—all managed remotely by hotel teams. Read the full case study.
At Champneys Health Spa, the goal was to upgrade outdated systems with modern connectivity. Wifirst implemented WiFi 6 across all resorts, enabling faster streaming, better guest reviews, and increased brand engagement. Explore the Champneys case study.
Perhaps most notably, Hôtel Paradiso by mk2—the world’s first cinema hotel—worked with Wifirst to create private, in-room screening experiences powered by secure, high-speed WiFi and digital streaming. The result? A truly immersive stay that’s as memorable as it is innovative. View the Paradiso case study.
A great TV experience shouldn’t just work on day one—it should continue to deliver, every day. Wifirst offers proactive monitoring and maintenance as part of our fully managed service. If a channel drops or a device malfunctions, our systems flag it before a guest has the chance to complain. That means fewer calls to reception and a more seamless stay for everyone.
By combining innovative technology with expert management, we transform hotel TVs from a basic amenity into a central feature of your guest experience—boosting satisfaction, loyalty, and operational efficiency.
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Wifirst - The HKX Building
3 Pancras Square, London, N1C 4AG
