The challenge of WiFi coverage in complex environments
WiFi is a high-performance wireless technology. However, the flow of radio waves can sometimes be disrupted in certain types of complex environments. These disturbances will have an impact on WiFi network coverage and/or network performance. In both cases, this will have an impact on the connection experience, either through the appearance of white zones or through a degradation in service quality. There are in fact several types of factor that can influence network coverage and quality, the main ones being: materials, ceiling height, obstacles (e.g. shelving), user density and interference with other electronic equipment.
Research & Development
Since 2002, Wifirst has made WiFi R&D a top priority:
- A full-time team of network engineers dedicated to WiFi R&D.
- Benchmarking and selection of top-performing WiFi equipment from world-renowned manufacturers.
- In-depth studies of frequency bands and radio interference issues.
- Participation in working groups to develop standards.
Massive investment in our audit methodology
Wifirst offers a true managed WiFi service, which is why the quality of the initial WiFi deployment is a determining factor in the success of a project and customer satisfaction:
- In-house development of a mobile audit application to optimize the kiosk implementation plan
- Study of all parameters influencing signal reception levels
- Systematic coverage plan for both frequency bands (2.4 GHz and 5 GHz)
- Customized kiosk configuration (choice of channels, transmit power, etc.)
Centralized operation with artificial intelligence
Wifirst works hand in hand with WiFi access point manufacturers to ensure that management tools are at the level required by the operations team:
- 24/7 centralized supervision of all WiFi hotspots deployed at our customers' sites
- Ability to change any parameter in real time on each kiosk
- Multi-vendor operating platform with artificial intelligence
