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Telecom solutions

WiFi captive portal: the entry point to the customer network

Give your users a secure, personalized experience!

Your WiFi Guest with Wifirst

What is a WiFi captive portal?

The WiFi captive portal we offer is the gateway to the customer's WiFi network. It corresponds to a connection web page to which users are automatically directed and identify themselves to access the network. Several authentication modes are available (e-mail, login codes, sponsor, etc.), enabling you to control access to the network. The WiFi captive portal adapts to your brand (logo, colors, image) for a personalized experience, and is displayed in the appropriate language, depending on the customer's nationality.

About Wifirst's captive portal

Each time a user connects to a facility's client WiFi network for the first time, he or she is automatically directed to a page known as a "captive portal" or "splash screen". The portal allows users to accept the terms of use and privacy policy, the request for personal information or a request for payment in order to access a paid WiFi service.

The role of the WiFi captive portal

Access to the network via the Wifirst captive portal plays an important role:

  • Compliance with legal obligations set by ARCEP, CNIL and RGPD (recording and storing connection logs, handling judicial requisitions and compliant data processing)
  • User authentication, with various access modes available (email, login code, sponsor, purchase of online offers, etc.).
  • Security thanks to partitioning between users to preserve data confidentiality
  • Customer knowledge thanks to the collection on the WiFi captive portal of customer data authorized by the RGPD for marketing use.

For all these reasons, setting up a WiFi captive portal within your establishment can be a wise move to secure network access!

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The advantages of the Wifirst WiFi captive portal

The advantages of the Wifirst WiFi portal are numerous:

  • Responsive design: the Wifirst portal automatically adapts to all screen sizes thanks to responsive web design technology.
  • Multilingual: the portal is automatically displayed in one of five available languages: French, English, Spanish, Italian and German. We can add additional languages to suit your needs.
  • Customizable: the portal can be customized site by site: high-definition photo, logo, redirection url.
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Wifirst captive portal access modes

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Free access

Users can access the Internet free of charge by filling in a form with the information of their choice.

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Paid access

If you're looking to generate revenue from WiFi, Wifirst has created a catalog of pay-per-use offers for you (by credit card).

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Access by login code

You want to control WiFi access with login codes distributed by reception staff or sent by email (sponsor mode).

We can set up an interconnection with your business tools (PMS or CRM) so that users can authenticate themselves on the portal with a reservation number or a name and room number pair, for example.

Customizing your gate

The WiFi captive portal is an excellent means of communication. From the management interface, you can customize it to your brand's colors and image.

Options also allow you to communicate with your customers via a personalized welcome message (to be configured from Wifirst Center), activate a chat module to respond to requests, redirect the user (via a URL) to the site of your choice, or indicate your technical support number.

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Wifirst services

Wifirst's teams will support you every step of the way in setting up your WiFi captive portal: we'll configure the portal for your establishment, adapting it to the colors and WiFi access conditions you require.

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Configuration

Wifirst installs and configures the captive portal using the Wifirst WiFi infrastructure.

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Customization

The interface can be customized according to your needs (background image, logo, access modes, etc.).

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Management

Service supervision, statistics and additional features such as ad management via Wifirst Center.

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