Wifirst takes charge of your entire LAN project, deploying and operating the switch infrastructure to meet your needs. Entrust a specialized operator with the management of a network on which all your IP services are based: WiFi access points, office equipment, cameras, display screens, telephones, etc.
We have an organizational structure and innovative tools (SD-LAN mode) that enable us to make strong commitments to the quality and availability of a service that has become absolutely critical to business operations.
Tailor-made LAN design
Wifirst works alongside you to gather all your requirements, identify the appropriate switch models and manufacturer solutions, define the equipment implementation plan and ensure the connection and configuration of all ports.
We take great care in selecting the equipment manufacturers and models we reference (Meraki, Huawei, Ruckus, Aruba and Extreme), to make sure they have the power, robustness and functionality required for our needs and those of our customers.
True to our service model, we take care of everything: network design, equipment installation and configuration, supervision, maintenance, upgrades and outsourcing.
A fully managed LAN solution, or one co-managed with the customer
Wifirst handles network management (deployment, provisioning, configuration, changes, etc.) and troubleshooting in the event of an incident, using the management platforms provided by the various manufacturers.
Depending on the needs and preferences of each customer, Wifirst can grant read access, provide total transparency to the customer on network operation, or even write access to implement a co-administration policy.
Co-administration enables customers to carry out certain operations independently:
- Access advanced technical information on the network and switches: status and configuration of ports, PoE consumption, hostname and connected devices.
- Obtain and modify LAN solution configuration: general parameters, L3 switch configuration, port configuration.
- Obtain and modify WLAN solution configuration: SSID and radio configuration.
- Perform advanced troubleshooting operations (cable testing, TCPdump capture, etc.) on LAN and WLAN infrastructures.
The Wifirst plus: an extra layer of supervision software
We have developed a software overlay with applications such as Wifirst Center or Topology, which provide an overview of all the networks deployed at the customer's site, the number of users connected, traffic volumes and equipment status. This tool has been designed to offer a simple, ergonomic interface with synthetic visualization levels:
- Obtain a global view of all facility zones, with a summary of network status and incidents
- Access detailed information on interactive LAN / WLAN maps, with the status of each piece of equipment and the number of connected users.
- Track the resolution of incidents or interventions carried out by the Wifirst NOC
- Contact Wifirst Customer Service and open an incident ticket
