- Facilitate the work of your sales teams : Develop mobility to improve customer support in all sales areas and encourage the development of sales expertise.
- Enrich the customer experience : Guarantee a consistent experience in all stores, offer WiFi to improve item searches and access to the mobile app, promote click & collect.
- Benefit from a network that really works, everywhere, all the time: Under no circumstances should store teams be disrupted or frustrated by network malfunctions or coverage problems.
- Control costs with a unified network : Digitalization projects represent a major financial investment, which is why controlling IT network deployment and operating costs is essential.
- Make the right choice when it comes to responsible digitalization.
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Les Mousquetaires
Save on deployment and maintenance with a converged WiFi + ESL wireless infrastructure.
Norauto
650 centers deployed in eight months, throughout Europe. Business and customer LAN + WLAN solution.
Intersport
Successful digitalization of stores with outsourcing of business WiFi, fully managed by Wifirst.
Fnac Darty
Fnac Darty entrusts Wifirst with the management of network infrastructures (LAN) deployed in stores.
Deployment savings with multiservice infrastructure
The combined management of several wireless network infrastructures can be complex and costly. However, this type of need is becoming increasingly common in retail and mass distribution with the ubiquity of WiFi, the specific uses of Bluetooth and the gradual democratization of the IoT.
To meet these challenges, Wifirst uses converged infrastructures to unify different types of wireless networks around a single infrastructure. The multiservice aspect has always been at the heart of Wifirst's offering. This infrastructure pooling facilitates management and rationalizes hardware and deployment costs.
Unique expertise in WiFi management in complex environments
High ceilings, large surface areas to cover, high user density... points of sale, particularly in the retail sector, generally present relatively complex environments requiring proven technological expertise coupled with extensive field experience to ensure perfect WiFi network management.
Wifirst, with its team of WiFi auditors, in-house developed application and unique methodology, offers the highest level of expertise on the market. Our teams draw on feedback from thousands of deployed and operated sites to develop best practices adapted to each technical constraint.
100% integrated service: audit, deployment, operation, support...
As a specialist in "Network as a Service", Wifirst masters every link in the production chain to guarantee the highest level of quality and thus meet our customers' expectations. We are convinced that each "step" in the service has an impact on the quality of the next, requiring the various teams involved to work together towards the same goal: meeting the quality requirements of Wifirst standards.
Our engineering teams will create the network architecture adapted to the customer's needs, with the support of our auditors who will confirm on site that the architecture precisely meets the specifications.
Our deployment team then takes over, with a dedicated project manager for each site to be equipped. He or she will be responsible for monitoring the project from the audit phase through to commissioning, guaranteeing a personalized relationship with the customer.
Throughout the contract, our support and maintenance teams work hand in hand to ensure optimal service operation, resolve potential technical incidents and meet contractually-defined performance indicators.
Fluid project management and industrial production capacity
Thanks to its agile organization and industrial production capacity, Wifirst is capable of managing very large-scale projects, such as the deployment of 3,000 post offices in less than 18 months. This asset is all the more valuable when it comes to replacing existing infrastructures, as it ensures a smooth transition between old and new installations, and limits migration times.
What's more, we offer our customers unprecedented web-based project management tools, providing them with real-time information on the overall deployment schedule, the progress of each site, and incident and history tracking. When you entrust your large-scale WiFi project to Wifirst, you can rest assured that it will be delivered on time, and that all commitments will be honored.
"Digitalizing the point of sale is one of the pillars of INTERSPORT's phygital strategy. The aim is to provide store teams with high-performance, secure mobile solutions. The choice of the Wifirst solution was an obvious one for us, not only does Wifirst take care of all the implementation but also the supervision of all the teams."
Eric goutry
Store IT Support Manager, Intersport
"In order to offer an ever more optimal and seamless customer experience, we decided to evolve the accessibility of the services we offer to our customers and employees. Thanks to its cutting-edge technical expertise, Wifirst has established itself as an obvious partner in the digital transformation of our auto centers."
Vincent Leriche
IT operations leader - Norauto
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